Responsible Gaming
Gambling Should Be Entertainment
At Harward Services, we believe online betting should be a form of entertainment, not a way to earn money or solve financial problems. Gambling involves risk, and you should only spend what you can afford to lose.
Remember: The odds always favour the house. Play responsibly and within your means.
Age Verification
Online betting in Australia is only available to individuals who are 18 years of age or older. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before participating in any gambling activities.
If you are under 18, please do not use our services. If you are aware of minors gambling, we encourage you to report this concern to the relevant authorities.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please review the following checklist. If you recognise any of these signs in yourself or someone you know, seek help immediately:
- Chasing losses by gambling with more money to recover what you've lost
- Gambling with larger amounts of money than planned
- Hiding gambling activities or lying about the time and money spent
- Experiencing mood swings or irritability when unable to gamble
- Using gambling to escape problems, stress, or negative emotions
- Neglecting work, family, or social responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Feeling unable to control or stop gambling despite wanting to
- Friends or family expressing concern about your gambling habits
- Experiencing financial difficulties as a direct result of gambling
Self-Help Tools & Safer Gambling Features
We provide various tools to help you maintain control over your gambling:
- Deposit Limits: Set a daily, weekly, or monthly limit on the amount you can deposit into your account
- Loss Limits: Set a limit on the amount you are willing to lose over a specified period
- Session Reminders: Receive notifications about how long you have been gambling
- Reality Checks: Pop-up messages remind you to take breaks and reflect on your gambling activity
- Self-Exclusion: Temporarily or permanently close your account if you feel you need to step away from gambling
- Account Closure: Permanently close your account with a cooling-off period
Contact our customer support team to activate any of these tools.
Support & Counselling Services
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online — Free, confidential online support and counselling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call within Australia)
International Support Services
- GamCare (United Kingdom) — Free advice, information, and support
www.gamcare.org.uk - GamStop (United Kingdom) — National self-exclusion scheme
www.gamstop.co.uk - Responsible Gambling Council (Canada) — Evidence-based resources and support
www.responsiblegambling.org - National Council on Problem Gambling (United States) — Helpline and resources
www.ncpgambling.org
If You Need Help
If you believe you have a problem with gambling, please reach out for support. There is no shame in seeking help — problem gambling is a treatable condition, and support is available.
Contact Gambling Help Online today at 1800 858 858 or visit www.gamblinghelponline.org.au.
You can also speak with our customer support team about activating self-exclusion or other safer gambling tools on your account.